Maplestore offers free shipping within Australia for any order over $100.
We ship with Australia Post and selected Courier Services. We will provide you with a Tracking Number once the order has been shipped. Order before 1pm EST and your goods will most often be dispatched on the same day.
Orders placed on weekends and public holidays will be processed and dispatched the next business day.
Most Metropolitan areas will receive orders within 1 to 2 business days, for regional areas and Western Australia, allow approx. 1 to 3 business days in most instances.
During busy Sale periods please allow extra time for processing and delivery of goods.
SAME DAY SYDNEY
In a hurry? Call us to arrange same day service to confirm availability. Charges apply.
(Available from our Newtown Store)
Buy online and pickup in-store. Goods can generally be collected from our Newtown store on the day of order, We'll send a follow up email shortly after your order confirmation advising when your purchase is ready or if there are any delays.If you need it desperately, give us a call and lets see if togethjer we can work something out.
New Zealand - $25 AUD FLAT RATE. Shipped with UPS Courier Service
Please allow 3 to 7 Business Days for Shipment to arrive.
Rest of World - $30 - $50 AUD FLAT RATE ( Calculated at checkout )
Shipped with UPS or DHL courier service.
Please note that International Orders can at times take slightly longer to process and we may need to contact you to verify details about your order, likewise we will of course inform you of any delay.
Please allow 3 to 7 Business Days for your shipment to arrive. Also be aware you may be liable for customs or duties taxes in line with those in the Country in which you reside.
Sometimes things out of our control will delay the arrival or your parcel. We will always keep you up to date on the progress of your order and contact you with any known delays or mishaps.
At Maplestore, we understand that shopping online can be difficult.
If you're not happy, we're not happy.
BLACK FRIDAY / CYBER WEEKEND CONDITIONS .
We have a no refund policy for goods purchased during this sale. We will however gladly exchange where possible or issue a store credit. Returns are at customers expense and must be returned within 5 days with a authorisation number.
GENERAL RETURNS POLICY:
In the event that you need to return your purchase, we gladly accept returns/exchanges on items that are still in their original condition (new, all tags attached, unwashed and unworn).
All returns need to be returned within 10 days of purchasing and you will be issued with store credit to the value of your original purchase, or refunded in full.
Unfortunately we do not accept refunds or exchanges on sale items.
Please get in contact with us before returning any purchases.
Contact us at firstname.lastname@example.org within 10 business days of receiving your order. You will receive an email with return advice within 24 hours.
The Maplestore Team
ONLINE RETURN SERVICE
244 KING ST
NEWTOWN NSW. 2042
Upon receiving the stock back to us, you will be issued a refund/exchange authorisation number.