New Spring ranges now instore and online. Free domestic shipping on orders over $100

DOMESTIC SHIPPING

Maplestore offers free shipping within Australia for any order over $100. 

We ship with Australia Post and selected Courier Services. We will provide you with a Tracking Number once the order has been shipped. Order before 1pm EST and your goods will most often be dispatched on the same day.

Orders placed on weekends and public holidays will be processed and dispatched the next business day.

Most Metropolitan areas will receive orders within 1 to 2 business days, for regional areas and Western Australia, allow approx. 1 to 3 business days.

In Sale periods please allow extra time for processing and delivery of goods.

Instore Pick Up: (Available from our Newtown Store)

Buy online and pickup in-store. Goods can generally be collected from our Newtown store on the day of order, We'll send a follow  follow up email shortly after your order confirmation advising when your purchase is ready or if there are any delays.If you need it desperately, give us a call and lets see if togethjer we can work something out.

Same Day Sydney Metro :

In a hurry? Call us to arrange same day service to confirm availability. Charges apply. 

INTERNATIONAL SHIPPING: 

New Zealand - $25 AUD FLAT RATE. Shipped with UPS Courier Service

Please allow 3 to 7 Business Days for Shipment to arrive. 

Rest of World  - $30 - $50 AUD FLAT RATE ( Calculated at checkout )

Shipped with UPS or DHL courier service. 

Please note that International Orders can at times take slightly longer to process and we may need to contact you to verify details about your order, likewise we will of course inform you of any delay.

Please allow 3 to 7 Business Days for your shipment to arrive. Also be aware you may be liable for customs or duties taxes in line with those in the Country in which you reside 

Delays:

Sometimes things out of our control will delay the arrival or your parcel. We will always keep you up to date on the progress of your order and contact you with any known delays or mishaps.. 

 

MAPLESTORE RETURNS POLICY: 

At Maplestore, we understand that shopping online can be difficult.

If you're not happy, we're not happy.

We gladly accept returns/exchanges on regular price items that are still in their original condition (new, all tags attached, unwashed and unworn). 

All returns need to be returned within 10 days of purchasing and you will be issued with store credit to the value of your original purchase, or refunded in full.

Unfortunately we do not accept refunds or exchanges on sale items. 

All returns require Authorisation prior to returning

Contact us at hi@maplestore.com.au within 10 business days of receiving your order for return advice within 24 hours.

MAPLESTORE ONLINE RETURNS

244 KING ST

NEWTOWN NSW. 2042

Upon receipt of authorised returns in original condition we will action all Refunds/Exchanges withing one business day. 

 

Please contact us at hi@maplestore.com.au with any problems or concerns.