Returns

Christmas Gift Returns
Gift purchases made through December either instore or online may be returned with proof of purchase until Jan 10. Online purchases will require an Authorisation number.
Online Returns Policy
We happily accept returns on all full priced items within 7 days of receipt with refund to your original purchase method.
If exchanging a purchase please place a new order for the alternate item and return the original item for credit/refund.
Returned clothing must be in original unworn condition with all tags attached. In addition, swimwear purchases must have the hygiene sticker intact.
Footwear must be in new condition clear from markings or scratches, and returned with the original undamaged shoe box.
Underwear, Earrings or opened fragrance cannot be returned for hygiene reasons.
We do not exchange online purchases. Please repurchase the alternate item if you wish to exchange and request a return
 
ALL 'FINAL SALE PRODUCT' PURCHASES ARE FINAL. WE DO NOT ACCEPT RETURNS FOR INCORRECT CHOICE ON FINAL SALE ITEMS.
 
Regular Sale items can be returned within 2 days of receipt of goods only with authorisation number for Store Credit.
 
For all returns contact us at hi@maplestore.com.au within 7 days of receiving your order for return options and an authorisation number.
All authorised returns are to be received by Maplestore within 10 business days of purchase date. Shipping costs for returns are at customers' expense.
Returns are processed within one working day of receiving your return.
 
The Maplestore Team
ONLINE RETURN SERVICE
244 KING ST
NEWTOWN NSW. 2042
 
Instore Returns Policy
Goods purchased in store can be returned within 7 days for exchange or Store Credit unless they are deemed faulty, in which case a refund will be made available. Any exception to this policy must be recorded on the original purchase receipt.
 
Phew! Glad we got that out of the way. As always, if in doubt, drop us a line,
we're regular humans who understand that sometimes there are square pegs
and round holes.
 
You can always find us here: hi@maplestore.com.au